Returns
Our policy lasts 15 days. If 15 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be UNUSED and in the same condition that you received it. It must also be in the original packaging. We only process refunds or product exchanges when the package is ripped, opened, or damaged. We will require a delivery picture showing the condition of the package to either replenish or refund the cost of the product only.
Refunds (if applicable)
Once we receive and evaluate your case, we will notify you via email of the actions to be taken. This email will include whether your refund or replenishment request has been approved or rejected. If approved, your refund will be processed accordingly.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please follow these steps:
- Check your bank account and credit card balance within 7 to 10 business days.
- Contact your credit card company, as it may take some time for your refund to be officially posted.
- Contact your bank, since there is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at info@oeproductsworldwide.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@oeproductsworldwide.com
Shipping
To return your product, you should mail your product to: 40 Sauk Blvd Office G304, Coldwater, Mi 49036
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
RETURN POLICY
Under O&E Products Worldwide Guarantee, if you have any problems with O&E Products Worldwide products in the next 15 days, you can return it for a full refund as long as you bring in the receipt.
Please allow 5-10 business days to process your return request. Once processed, either new tracking information, a merchandise credit, or refund confirmation will be e-mailed.
Item must be in its’ original packaging and in perfect, unused condition. Sorry, shipping costs will not be refunded.
Special orders are final sales and cannot be returned or exchanged.
Regular orders can be returned within 15 days of receipt in their original packaging. Please notify us by email at before the return.
DAMAGED PRODUCTS
O&E Products Worldwide provides the strongest packing to protect the goods from damage. In case of defect or breakage in transit, please email us at to ask for help. O&E Products Worldwide will replace the item at no cost to you.
Please do not send the product back to us without contacting us first.